client reviews

Reviews have been submitted to us personally; some have been copied from sources like Google Business, Senior Advisor, or A Place for Mom.

"When I called Steadfast Caregivers, I was greeted with a pleasant and caring environment. Being far away, all of the interactions we had were on the phone or by email. Phone calls and emails were answered promptly and given full thought. Never once did I feel as if I was “just another client”. The aides that work with my mother in-law have been wonderful. They take care of companionship for both my mother and father in-law. In addition, they provide assistance with medications, making sure they are all taken. When issues do arise, we are contacted no matter time of day. Being away this gives us peace of mind."

— Melissa (Garden City)

"Our family needed care for our 91-year-old mother who had serious physical limitations as well as emotional and cognitive issues, and was quickly spiraling downward. Steadfast Caregivers carefully evaluated her condition, providing expert caregivers that dovetailed well with our mother’s personality and needs. The agency’s hands-on management provided great relief to our family during some difficult times, for which we are most grateful."

— Jackie (Port Washington)

Steadfast was extremely responsive. They provided the help I needed for my elderly father in a caring and professional matter. The aide the provided is an amazing person, my dad loved her and so did we. Thank you all at Steadfast!

— Bina (Dix Hills)

"I love the fact that when the aides are assigned, they are brought to the home and introduced. No one just shows up unannounced. It shows that Steadfast Caregivers is looking at the whole picture, not just the client. Andrew and his team ask questions along the way in order to make sure that they are covering all of the needs we wish to have covered. There were even instances of his team thinking of things before we did and had them in place without asking. I would recommend Steadfast Caregivers to anyone who is away from family or needs some extra help."

— Ralph (Manhattan)

"[Removed] came over to assess my mother, who was in need of a caregiver due to advancing dementia. She had been resisting having anyone in the house with her. After a careful assessment, Steadfast recommended a caregiver who had just the right temperament and personality to work with my mother, who was not an easy case. Steadfast got the right caregiver in my mom’s house on the first try and I don’t think that was by luck. This is an agency that CARES."

— Daniel (East Meadow)

"Isn’t it wonderful when things work out? You came into our lives just before we needed you most. Thank you for being able/willing/happy to do as much as you can."

— Dorothy (Massapequa)

“My father and I are exceptionally pleased with the support provided by Steadfast Caregivers. The entire team is professional, warm, engaging and dedicated to meeting the needs of seniors. I would have no hesitation recommending Steadfast Caregivers for anyone seeking individualized care and attention.”

— Deb (Flushing)

"My elderly mother in-law was in need of an at-home health care aide. She suffers from dementia and other health issues. A thorough interview was conducted by a principal of the company, not just a sales person. They were thorough and knowledgeable. They asked questions and provided suggestions we didn’t even think of which were important to the appropriate placement of the aide. All calls concerning scheduling and services were responded to within an hour. We could not be happier with Steadfast. Company management is very hands on."

— Joy (Garden City)

"We needed assistance with my elderly parents. Steadfast Caregivers responded immediately, met with my parents and siblings, and provided an aide within a week. My parents are difficult to deal with and resistant to outside help, but Andrew handled the situation professionally and patiently."

— Jodi (Roslyn)

“Our family needed care for our 93-year-old mother who had serious physical limitations as well as emotional and cognitive issues, and was quickly spiraling downward. Steadfast Caregivers carefully evaluated her condition, providing expert caregivers that dovetailed well with our mother's personality and needs. Compassionate, professional and well-trained, the aides quickly established a personal relationship with our mother, helping her feel comfortable and secure. And the agency's hands-on management provided great relief to our family during some difficult times, for which we are most grateful.”

— Brooke (Wantagh)

“My mother has recently been using this home health company and I have no complaint of how things are going for her. The office staff and owner have been wonderful to work with and have made sure to accommodate our needs to the best of there ability. The caregiver we have been assigned is lovely and I am very comfortable with the care she has been providing mom.”

— Mel (Port Jefferson)

"Our Steadfast Caregivers aid is an A+. Mom and her are getting along like old friends. Thank you so much!"

— Susan (Bayside)

“They are some of the most professional and compassionate individuals I have met and genuinely give my mom the best attention. [Removed] is hands on and available 24/7. The caregivers are absolutely all in. We failed with the first organization we hired and we're so afraid of making the same mistake but [Removed] made it his mission to get it right and he did. Love them.”

— Liz (Deer Park)

“We were referred to Steadfast Caregivers by A Place For Mom. We contacted them and they responded immediately. On very short notice, they provided caring, pleasant and very competent caregivers and were responsive to several schedule changes. We worked with the [Removed] and [Removed] and they were both extremely easy to deal with. We would not hesitate to recommend Steadfast Caregivers to anyone needing homecare help.

— James (Garden City)