— HAVE ANY QUESTION
Everything families ask us before getting started. If you don't find what you're looking for, just call or text us anytime.
We have answers.
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No. Clients may terminate services at any time, for any reason, without notice. No questions asked.
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While there are no hard and fast service minimums, longer shifts offer a greater opportunity for caregiver continuity — which can be critical in maintaining peace of mind for everyone. We're always happy to discuss your specific needs and will work hard to meet them.
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No. We only work with clients who need regularly scheduled care. Within that schedule, we are extremely flexible.
— Our Caregivers
— Getting Started
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We prefer to hire caregivers who are direct referrals from those who have been on our team long-term. We conduct all interviews in-office and require exhaustive professional and personal references from every candidate. We run state and federal background checks through a leading national security firm, and only hire caregivers who are 100% eligible to work in the United States. We take our reputation seriously and guard it with great sincerity.
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We cover all call-outs. Our office team is built around care fundamentals — we strive to build depth and familiarity within our staff so that your loved one is always in strong, familiar hands no matter what happens.
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Yes. If you require a caregiver with a license and/or their own car, just let us know when we set up your care plan. If the caregiver uses their own vehicle, Steadfast invoices for a small mileage fee.
— Billing & Insurance
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No. Steadfast is a private pay agency. This is a deliberate choice — it allows us to focus exclusively on a select group of clients and deliver a higher standard of personalized care, without bureaucratic red tape.
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Yes. We work with private long-term care insurance policies. These are typically separate from standard health insurance and specify care benefits. With your permission, Steadfast can apply for approval and, in many cases, send bills directly to the insurance company on your behalf.
Still have questions?
We're available 24 hours a day. Call, text, or fill out the form and we'll get back to you within the hour.
📞 (516) 229-1847